Privacy Policy
Introduction
This Privacy Policy describes how HerdTrack (“we,” “our,” or “us”) collects, uses, and discloses your information when you use our website at herdtrack.co.za and our related services (collectively, the “Services”). We are committed to protecting and respecting your privacy.
Please read this policy carefully to understand our practices regarding your personal data. By using our Services, you consent to the data practices described in this policy.
Information We Collect
Information You Provide to Us
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Complete forms on our website
- Subscribe to our newsletter
- Contact us via email, phone, or other communication channels
- Request customer support
- Use our Services
This information may include:
- Contact information (such as name, email address, phone number, farm name)
- Account credentials (username and password)
- Farm and livestock data
- Payment information
- Any other information you choose to provide
Information We Collect Automatically
When you visit our website or use our Services, we may automatically collect certain information about your device and usage patterns. This information may include:
- IP address and device identifiers
- Browser type and version
- Operating system
- Time zone setting and location
- Pages viewed, links clicked, and interaction with our Services
- Time spent on pages
- Referring website addresses
Information from Third Parties
We may receive information about you from third parties, including:
- Business partners
- Service providers
- Payment processors
- Other users who may refer you to our Services
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send administrative information, including updates to our terms and policies
- Respond to your comments, questions, and requests
- Send you technical notices, updates, security alerts, and support messages
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Protect the rights and property of HerdTrack and others
How We Share Your Information
We may share your personal information with:
Service Providers
We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as cloud hosting, data analysis, payment processing, email delivery, and customer service.
Business Transfers
If HerdTrack is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court or government agency).
With Your Consent
We may share your information with third parties when we have your consent to do so.
Data Security
We implement appropriate technical and organizational measures to protect the personal information we collect and process. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to correct inaccurate information
- The right to delete your personal information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the details provided at the end of this policy.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our Services and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Services may not function properly.
Children’s Privacy
Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Phone:
018 523 0555
Email – Admin:
[email protected]
Email – Sales:
[email protected]
This Privacy Policy was last updated on April 24, 2025.